We guarantee the quality of the products form SilknLife.com and all products are carefully inspected before leaving to insure the satisfaction. In the event you are not satisfied with your purchase, we gladly accept returns or exchanges with 7 days of receipt.  But all bedding items must be returned in their original unopened packaging. Opened packages of bedding cannot be resold per Federal law for hygienic reasons, so don't open bedding packages if you intend to return a non-defective bedding item.